Coming Q1 2027 · Built in Canada, for Canadian eye care

The complete operating system for modern eye care.

Clinical charting, scheduling, optical retail, billing, patient communications and reporting in one browser-based platform. Built by optometrists, for optometrists.

1 login
for every clinic, entity and role
100k+
frames searchable across supplier catalogues
100%
patient data stored in Canada
Nothing
to install: runs entirely in the browser
Starting point

Most practices run on six to ten systems that do not talk to each other.

Staff re-key the same patient into the EMR, the POS, the booking tool and the texting app. Answering "what did we sell this patient, and was it billed?" takes three screens. EyeQ replaces the stack with one record.

Separate EMRSeparate POSOnline booking tool Forms softwareTexting + remindersPhone system Fax inboxLab portalsSupplier websites Device software per PCPricing spreadsheetsMarketing lists EyeQ
The platform

Three connected products. One patient record.

Staff, patients and connected systems all work from the same information, so nothing is copied, exported or reconciled by hand.

EyeQ OS

The clinical and practice system

Charting, scheduling, patient flow, optical dispensing, inventory, checkout, claims, communications and reporting in one interface.

EyeQ Connect

Labs, suppliers and payers

Lens lab ordering, contact lens ordering, manufacturer catalogues and billing connections, kept current for you.

Patient Portal

Your clinic's own branded portal

Online booking, intake and consent forms, prescriptions, receipts, order tracking and an online store that sells what the doctor actually recommended.

Why EyeQ

What sets it apart from the systems you have used.

Most optometry software was designed for the chart and grew modules around it. EyeQ was designed around the whole practice, by optometrists who run one.

Instant, in a browser

Screens paint immediately from cache and refresh in the background. No installs, no servers in the closet, no waiting for a chart to load between patients.

Typical: on-premise software, remote desktops and spinners.

Optical is part of the record

Frame, lens, measurements, lab order, checkout, claim and receipt live on the same patient. Inventory and sales reports come from the same data.

Typical: a separate POS reconciled by hand every night.

Suppliers and labs built in

Search stock and supplier catalogues together, send lab orders with what the lab actually needs, and get status back automatically.

Typical: a login for every lab and supplier website.

AI that proposes, never decides

Dictation fills the chart as the doctor speaks and every value waits for confirmation. Documents, calls and reports get the same treatment: drafted for you, decided by you.

Typical: a transcript to clean up afterwards.

Canadian billing, province by province

Provincial health plans, health card validation, TELUS eClaims and direct insurer connections, each managed to that province's rules.

Typical: a claims module that stops at one province.

Groups, entities and specialty lines DermaQ

One login across locations and business entities. Dry eye, myopia management and specialty lenses each get their own workflow inside the same record, and a medical-aesthetics line runs as its own business with the DermaQ add-on.

Typical: a second system for every service line.
Powerful and easy

Deep where it matters. Simple everywhere else.

Every screen follows the same rule: simple, obvious, easy and instant. If it needs an explanation, we redesign it.

Charting that adapts to the doctor

Each visit type has its own layout. Phrase lists, disease templates and quick-chart macros belong to the practice. Signed exams are protected and every entry shows where it came from.

Scheduling that knows the rules

Books the doctor, technician, equipment and room together, checks eligibility while booking, and shows patients online exactly what the front desk sees.

Reporting without the spreadsheet

Sales, inventory, recalls, wait times and provider performance from one source. Pricing by rule, promotions with caps and stacking rules, day-end that ties out to the terminal.

Devices, without the installs

Frame tracers, phoropters, autorefractors, lensmeters, tonometers and imaging send results straight to the chart for a one-click review.

Exam in progress · dictation on
"Pressures fifteen and sixteen by applanation. Refraction OD minus two, minus point five at one eighty, twenty-twenty. Cataract surgery two years ago, left eye."
IOP OD / OS
15 / 16 applanation
Refraction OD
-2.00 -0.50 x 180 20/20
Ocular history
Cataract surgery OS 2024
Status
3 proposals confirm to file
Nothing entered by the doctor is ever overwritten. Identifiers are removed before speech is processed. Dictation is off until the practice turns it on. Example values shown.
Integrations

Connected to the systems your practice already uses.

Payers, labs, manufacturers, suppliers, instruments and business tools, connected at the platform level so a clinic never installs anything.

Billing and insurance

Provincial claims and health card checks by province, plus direct billing to private insurers on the patient's behalf.

  • Ontario OHIP
  • Health card validation
  • Alberta
  • British Columbia
  • Manitoba
  • Nova Scotia
  • TELUS eClaims
  • GreenShield

Labs and manufacturers

Lens orders go straight to the lab with what it needs; contact lens orders go to the manufacturer; status comes back on its own.

  • Shamir
  • Essilor via VisionWeb
  • Nikon
  • Hoya
  • Johnson & Johnson
  • CooperVision
  • Bausch + Lomb
  • Alcon

Suppliers and catalogues

Search stock and supplier catalogues in one place, with brand, shape, material and measurements standardized across all of them.

  • 100,000+ frames
  • Dozens of frame suppliers
  • Contact lens catalogues
  • Dry eye and consumables
  • Standardized across suppliers

Instruments and business tools

Clinical devices send results to the chart for a one-click review. Phones, fax, texting, email and payments live in the same record.

  • Frame tracers
  • Phoropter, two-way
  • Autorefractor and lensmeter
  • Tonometer and imaging
  • Phones and fax
  • Texting and email
  • Payment terminals
  • Affirm financing

Connections are added at the platform level and switched on per clinic. Availability varies by province and partner.

Onboarding

Up and running without the headache.

Switching systems should not slow the practice down. We bring your data across, configure the clinic around how you already work, and stay with your team through the first weeks.

Step 1

We learn your practice

Locations, providers, visit types, rooms, roles, fees, tax and communications, captured in one guided setup with an onboarding specialist.

You: one working session.
Step 2

Your data comes with you

Patients, appointment history, prescriptions, optical orders and inventory migrated from your current system and reconciled against it before you go live.

You: review the reconciliation.
Step 3

Your team is trained by role

Short role-based lessons for front desk, technicians, optical and doctors, plus a built-in help layer inside the app.

You: a few hours per role.
Step 4

Go live with us beside you

Launch-day support, then a check-in cadence through the first month. Feedback goes straight to the team building the product.

You: open the doors.
Security and privacy

Canadian data residency, built for accountable care.

Data stays in Canada

Patient data is stored in Canada, with the database in Montréal and services in Toronto, designed for practices working within PHIPA and PIPEDA.

Every access accounted for

Role-based permissions, multi-factor sign-in, manager approvals recorded on overrides, and a full audit trail on the patient record.

Backed up and recoverable

Continuous point-in-time recovery plus off-site, locked backups with a tested restore, so a bad day stays a short one.

Pricing

One price per location. Three ways in.

Optical for the dispensary, Clinical for the full optometry practice, Intelligence for the practice that wants analytics and AI. Priced per location rather than per seat.

EyeQ Optical
For optical stores and dispensaries: retail, lab ordering and billing without the clinical chart.
  • Scheduling and appointment booking
  • Optical dispensing, frames and lens ordering
  • Inventory, supplier catalogues and pricing rules
  • Checkout, POS and direct billing
  • Patient portal, online store and order tracking
  • Recalls, reminders and core reporting
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EyeQ Clinical
The complete optometry practice: everything in Optical plus the clinical record and specialty care.
  • Everything in Optical, plus
  • Clinical EMR, charting and prescriptions
  • Patient flow and the live patient board
  • Instrument and imaging integrations
  • Provincial and private claims
  • Dry eye grading and progress tracking
  • Myopia management and parent reporting
  • OD home page and provider dashboard
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EyeQ Intelligence
Advanced reporting, automation and AI across the whole business.
  • Everything in Clinical, plus
  • Business
  • Advanced analytics and business insights
  • Board management and inventory optimization
  • Statement and invoice reconciliation
  • Co-management and associate reporting
  • Marketing campaigns and automation
  • Multi-entity support
  • AI
  • Exam dictation and draft assessments
  • Document triage and routing
  • Call sentiment and conversation analysis
  • Reporting and practice insights
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Add-on · any plan

DermaQ

Run a medical-aesthetics line as its own business inside EyeQ, with its own branding, service menu and booking site. Consultations, IPL, injectables and RF with device parameters and contraindication screening; practitioner credentialing, photography consent and before-and-after photo sets, all on the same patient record.

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Two ODs included with Clinical and Intelligence (Optical has no OD seats), additional ODs at a flat monthly add-on Moving up is a plan change, not a new system
Coming Q1 2027

See your whole practice, clearly.

EyeQ opens to Canadian practices in early 2027. Join the mailing list for launch updates, early-access invitations and a closer look at the platform as it comes together.

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